Operations Management

COO FACTORY

  OPERATIONS * SIMPLIFIED

OPERATIONS

What does ‘Operations’ cover?

Operational topics include what organisational structures and methods of production are available to companies and how these are relevant to manufacturing and service industries.

Other case study topics covered include:

ü The types and functions of the primary, secondary, tertiary sectors of industry within the economy.

ü How companies determine where they site their businesses to meet production requirements or customer demand

ü Which method of production (batch, job, flow) is relevant to different types of product/industry

ü Looking at lean production and efficiency with a view to reducing waste, improving productivity and saving costs

ü The role of quality assurance and the difference between this and quality management

ü The different approaches to managing quality and efficiency (e.g. Continuous Improvement, Just-in-time, Total Quality Management). How empowerment and team-working are essential to delivering this in the organisation

ü Managing stock efficiently to contribute to efficiency.

ü How research and development is central to innovation.

  

OPERATIONS MANAGEMENT – CASE STUDIES

·        Business organisation

·        Continuous improvement

·        Customer service

·        Efficiency

·        Health & safety

·        Innovation

·        Lean production

·        Location of business

·        Management of change

·        Merger and acquisition

·        New product development

·        New technology

·        Product development

·        Production process

·        Quality

·        Research and development

·        Supply chain